Terms and Conditions


Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.


Services means subscription fees for listing your business with DigiPin.

the Website means the website https://www.digipin.com.au

We / Us etc means DigiPin and any subsidiaries, affiliates, employees, officers, agents or assigns.

Listing means the information you provided to us that is being displayed to users in search results. eg. your business card image.

Tag(s) means a search term provided by you to help others find or identify your business when using the search feature of our website.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: contact@digipin.com.au

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, see our Privacy Policy at https://www.digipin.com.au/privacy-policy


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.  Our site utilises SSL Certificate technology to help protect against such attempts.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Registration and Subscription Terms and Conditions

When you purchase a package that includes a monthly or annual subscription fee the subscription will commence immediately on verification by us of completed and valid registration details, including payment details. Confirmation of acceptance will be provided to you via your nominated email address.  All submissions to us for a listing on our website are subject to a verification process and we may contact you at the nominated phone number or email address to verify the authenticity of your listing.  We reserve the right to refuse any submission if it fails to meet our Registration Criteria listed below.

We may change our Registration and  Subscription Terms and Conditions from time to time.  You can find the latest Terms and Conditions at www.digipin.com.au/terms-and-conditions and should check them from time to time to ensure you are aware of the most current Terms and Conditions.

In the event your subscription package changes, you will be given notification prior to when you would need to make a decision to cancel your Subscription and not be affected. If you do not notify us that you wish to cancel your Subscription, then your package will change automatically from your next billing cycle.

You can upgrade or downgrade your subscription at any time by notifying us at www.digipin.com.au/contact. You requested changes will be applied on the next billing cycle of your subscription.  Your subscription includes the use of a Tag or Tags that must meet or Tags Criteria and can be updated at any time by contacting us at www.digipin.com.au/contact.  Your Tag(s) will be updated upon validation of the Tags Criteria outlined below and authentication that you are the rightful owner of the listing.

Registration Criteria

To be eligible to register on our website you must meet the registration criteria.  These criteria include, but not limited to:

  • Must be an Australian business, service or trade operating within Australia
  • Must be a legal and legitimate business, service or trade.

We reserve the right to reject registrations that do not meet the registration criteria.  Random validation checks on current listings will be undertaken from time to time.  Any found in breach of the registration criteria may be subject to instant deactivation or removal.

Tag Criteria

The use of tags on our website helps users find your listing.  The amount of tags you are allowed is determined by your subscriptions level.  Tags are subject to approval and must meet the Tag Criteria.  These criteria include, but not limited to:

  • Must be relevant to your business, service or trade
  • Must not contain explicate or offensive words
  • Must be of one word length unless considered to be a set phrase ie. Op Shop or Ice Cream.

We reserve the right to reject tags if they do not meet the tag criteria.  In such case we will contact you on your nominated email address to request you provide alternate tags.  These alternate tags will also be subject to the tag criteria.

Website Linking

When your listing is clicked we link it directly to the URL address you provide when registering with us.  When you provide a URL address in your registration application you agree for us to link your listing directly to this URL address.  An acceptable URL can be your business website or your business social media page.

Image Use

You agree to the images uploaded in your submission are your own or you have written consent for the use of any digital content that requires consent. We take no responsibility for image content that has been provided by you that does not have consent for use.  We reserve the right to remove any listings without notice that is found to be in use of unauthorised content. 

For the Frontline (Message posting forum)

DigiPin provides a platform for posting messages to members of the community. These messages are intended in good spirit and to promote gratitude towards our frontline workers during the time of the Covid-19 pandemic. When you post a message you consent to the publication of your message, and information collected as part of that post, to be displayed in a public forum.  DigiPin reserves the right to refuse publication of any such posts that promote negativity, obscene language, abuse or any such nature.  DigiPin also reserves the right to refuse publication of any post that discloses personal information that is not in the spirit of the program and/or its intentions.

All posts submitted for publication on For the Frontline are subject to approval. DigiPin does not require your contact details to post a message. Any posts that do not provide their name as the author of the post will be displayed as “Anonymous”. 

In the event a post submitted for approval is declined, no attempt or notification will be made as contact details for the post are not recorded.  Posts that are approved will be updated to the forum as soon as humanly possible.

The intention of this platform is to provide everyday Australians the chance to show their gratitude for others in a friendly and courteous manner. DigiPin reserves the right at anytime to remove this functionality and/or any of its posts should the integrity of these intentions become unclear. 

The terms and conditions set forth above may change from time to time.  In such a case subscribers will be notified via email.  Check back here at anytime for the latest terms and conditions.

If you have any questions regarding the above terms and condition or current promotions please contact us at contact@digipin.com.au